Are you considering getting a point of sales system to help you run your business? When deciding on whether you should go for a cloud based or ground based POS system the decision could be a difficult one because there is a lot of debate and information out there that you would need to consider. In this article we will focus on cloud based systems simply because there has been a lot of talk about them lately. The truth is that these systems do bring a lot of great benefits to your business and can help improve the work overall, but they do come with some pretty big disadvantages as well and we think that it is important to take those into consideration before making a decision. So if you are interested in seeing some of the cons then keep on reading.

There is very little support

One of the biggest selling points of these systems is that they require very little IT knowledge and that sounds very appealing to people that are not very tech-savvy. Another selling point is that any support that you need will be provided to you by the provider of the system itself, however that is the only type of support that you will get. The reason for that is that these systems are supposed to be pretty straight forward and the designers just assume that there won’t be any problems with the system. And while it is true that there shouldn’t be any problems, if you do encounter a bigger problem that could mean that you would have to call in a specialist to help you figure things out, but that is something that can cost you a lot of money.

There are virtually no customization

Due to the deployment model of the point of sales system, SaaS doesn’t actually you to make any kind of customization to the software. This may not be much of an issue for you if you are the owner of a small business since you most likely don’t even have the money that would be necessary for any major customization, however the sole fact that you don’t even have the option for it is pretty disappointing. When we say no customization options we mean that you can’t even change the color of the POS and the way that it looks so that it feels more personal to you. Although, as we said, this may not be that much of a problem if you run a small business, but if you are the owner of a bigger company, then you may want to look elsewhere for a system that will give you more space to tailor the system to your needs.

Prices of the subscriptions

This is something that may actually be considered a con and a pro at the same time, depending on the size of your business. The whole point of the subscription based system is that it is supposed to be cheaper for companies because it requires virtually no upfront costs. If you are the owner of a small business then this is a great thing for you. With the monthly fee you will be able to cover every device that you need for your business to function effectively and those same fees will also cover the data backup and any future updates which will remove any risk from extra charges down the road. However, if you own a larger business, then you are definitely going to end up with the short end of the stick because your costs can end up being pretty big. Being a bigger business means that you will need more devices, which automatically means more money and seeing as how you will also have a lot more to manage you will most likely need more functions which will only add to the costs. So, depending on the size of your business, you should make some careful calculations before you end up going for a cloud based POS.

As you can see, there are some definite drawbacks to using a cloud based point of sales system and there are also some disadvantages that depend on the size of your business. The whole point of this article is to get you to really take a good look at these systems before you make the decision to commit to one because once you have looked at everything and once you make all of the calculations it may just turn out that it was the wrong decision after all.